As an Expat herself, makes her really understanding and addressing expats needs efficiently
1. Hunting phase
Jeanette carefully listened to my needs and quickly sent me a list of apartments matching them. She replied very quickly and always in a friendly manner to the messages I sent to her.
She was very efficient in organizing the visits with the real estate agents, which enable me to see a maximum of apartments in a minimum of time.
She gave me very helpful information about neighbourhoods, transportation and local services available for expats in The Hague.
3. Signature process
Jeanette explained to me what were the standard terms in Dutch rental agreements, and what were not and helped me negotiating them.
Jeanette’s background (as an Expat herself) makes her really understanding and addressing expats needs efficiently. Not only Jeanette does her job remarkably well, but she also does it with a smile and she always cares about your well-being.
I highly recommend her.
Welcome in Netherlands with Expat@home!
I was relocated for a few months to Netherlands and had no clue and time to manage this… with the dynamic Jeanette, no worries!
She found a great apartment for me, helped opening a Dutch bank account, managed the electricity contract really quickly and with perfect advices. Jeanette provided also so many precious information as an address of a good vet, where to find a tea shop or how to pay your parking… we can ask everything!
She takes in care every step of the moving and with always the smile.
Great job Jeanette! I highlighted your competences and efficiency to my company who hired you… for my future expat colleagues.
Expat@Home made my transition from the US to the Netherlands so smooth as to be virtually worry-free. They took the time to do the background work and made excellent recommendations, setting up plenty of appointments to view apartments that always were located in the parts of town that I like the most. They also went the extra mile to help with a parking permit and found some doctors and dentists that were conveniently located for me to utilize. It really smoothed out the stress of an international move. Thanks again for all of your help!
Jeanette was hired by my company to help me find an accommodation and settle in the Netherlands. Jeanette was very professional during our interactions, from organizing viewings, through the negotiations with letting agencies and subsequent support once I have found a place to stay. She kept me informed of progress on a regular basis and was realistic and honest in her assessment of the market. I enjoyed working with her. Her enthusiasm and encouragement made the process so much less stressful and more informed. Jeanette is truly great and I cannot recommend her enough.
Taking care of details
I got a job in The Hague and moved to The Netherlands end of July 2017. Jeanette’s help throughout the process of relocation was greatly appreciated. Among other things, she scheduled viewings for rental apartments, looked for a well rated GP and a dentist I could register at, provided information on public transport and how to open a Dutch bank account. Jeanette replied to every email promptly with a lot of care for details, making sure all my questions were answered precisely. Thanks to her help and advice my relocation was smooth and not stressful.
Thanks so much for your help during all these last weeks, you really made things easier for me 🙂
It helped me to focus on my new job quickly
We moved to the Netherlands when my Dutch employer transferred me over here from Cape Town, South Africa. As perhaps everyone else in such a situation, we’ve had so many questions about finding a place to live, a school for the kids and getting the family registered. My employer put me in contact with Jeanette and from the start, we had a very good feeling about the service we received.
Jeanette always patiently explained all the steps on the various topics when moving from abroad to the Netherlands and settling in. She was always available for us via email or on the phone and she did help tremendously to sign a lease contract for our house.
We highly recommend Jeanette because it helped me to focus on my new job quickly as all of us settled in a new country so fast without any major hassles.
Moving from the UK to Netherlands as made simple by Expat at Home. They were extremely helpful providing advice on what type of property and areas would best suit me. Their searches sent through where nearly always spot on. Viewings were arranged promptly and they negotiated on my behalf. Everything was so easy and stress free. Very highly recommended.
Helped me through the difficult process
Expat@Home, helped me through the difficult process of finding a new home in The Hague. Without their assistance, I would still be browsing the internet for the perfect apartment instead of actually living in it! Thanks again for being so patient and fast with finding me a place.
Could not be more satisfied
Jeanette has been managing my property for more than a year and I could not be more satisfied with her services. She is always quick to respond, takes very good care of all details related to the maintenance and oversight of my home, and clearly communicates all pertinent information. It is difficult to be a homeowner from afar, but Jeanette makes it possible for me to rest assured all is well with my home.
All at a competitive fee
Renting out your primary residence during a temporary overseas assignment seems like an attractive proposition: the house remains occupied while it also generates income. The latter is tax free, so really a ‘no-brainer’. However, there are a few considerations. One of which is a focal point for the tenants in case they have questions or problems with the house. Inevitably, there will be some issues to address, such as a dripping tap, a broken washing machine, storm damage to the house, etc.
We have used Jeanette’s ‘Expat@Home’ service for over a year now and we are very pleased with the level of service such as response time, contact with the tenants and effectiveness in addressing any queries or issues. She keeps us informed on any ongoing matters, provides us with a choice of possible solutions to a problem, including a cost indication. She ensures that the selected solution is implemented to the satisfaction of the tenants and home owners alike. And all at a competitive fee.
I would not hesitate to recommend ‘Expat@Home’ if you are looking for someone to be a first point of call for the tenants of your house and who can resolve any issues in an effective manner.
We would thoroughly recommend her
Jeanette has always managed our property with a calm efficiency. We have appreciated her friendliness, ability to solve problems and overall day-to-day management. We know that our tenants are getting excellent care and attention and her helpfulness has been especially appreciated by families that are new to The Netherlands. We would thoroughly recommend her.
Impressed by all of our interactions
We used Jeanette Siebinga to manage our house in The Hague in 2016. We live in the UK and found Jeanette’s help invaluable in overseeing the Check-Out of our tenants, assessing any work required to the house, and arranging for it to be carried out quickly and efficiently prior to our house being sold. Jeanette took over the management of our property at a challenging time as our previous managing agent had had to move overseas at short notice and our tenants had coincidentally given Notice to leave. However, Jeanette provided a seamless service with her predecessor, and took over responsibility for the property and managed all aspects of the role with great professionalism and ease. What particularly impressed us was her pro-activity and responsiveness and in particular the way in which she communicated very clearly and thoughtfully with us. This open communication was invaluable to us as we lived so far away. Although we only worked with Jeanette for a relatively short period, we were very impressed by all of our interactions with her. We would not hesitate to recommend her to any other owner of a property in the general area of The Hague who needs someone to manage his or her house locally.
Only pay when something needs doing
We have only worked with Jeanette for about 5 months since our previous agent retired. However, in that time some relatively unusual events occurred and so it has already become very apparent that Jeanette has been a wonderful find. She combines a very thorough knowledge of the house rental business with impeccable English and a great work ethic. Also, the business model she uses means that, in contrast to the use of makelaars as managing agents, we only pay when something needs doing. We still own a property in Den Haag but we now live in Australia, almost as far away as we could be and the knowledge that the day to day management of the property is in such capable hands could not be more reassuring.
I would highly recommend her
I am so thankful to have found Jeanette to coordinate the sale of our house. We were living in Houston Texas and it was so reassuring to have someone I could call to arrange everything. From bringing in plumbers and builders to do repair work, shop for and have installed a new cooker and microwave, to painters, gardeners and pest control.
She always made sure I was getting the best price and no job was too big. She was professional, friendly and super efficient. I would highly recommend her.